Narelle, Brendan & Harry
How did you hear about Bluegum?
“Chantel is a visitor to our business.”
Why did you choose to call Bluegum?
“Chantel was very professional when discussing her business. I liked the idea of fixed pricing and the reliability of the service so I thought why not try it!”
What work did you have completed by Bluegum?
“We had fans installed both inside and outside, pendant lighting done in our kitchen and other small lights fixed and replaced.”
How did you find the quote experience compared to other trades you’d considered?
“The quote process was outstanding, the best I have ever had. I was impressed with the way Josh conducted himself and he listened to exactly what I wanted. After we went through the job Josh fully explained that all prices were fixed and showed me the pricing guide. I was blown away when Josh went out to his van and typed up the quote, then discussing and presenting to me. The whole experience was so professional and even before seeing the quote I was happy to proceed as I was already sold with the way this process was conducted.”
“Harry loves his fan so much he even calls it ‘Josh’s fan’. We have to sneak in after his gone to sleep to turn it off each night.”
What were key differences about Bluegum’s service?
“Service, accountability, reliability, professionalism to name a few. Another big factor was that Josh was NEVER on the phone during our job. Many trades continue to take calls while they are doing your job, then charge an hourly rate, yet they spent most of the time chasing up future work. Josh totally focussed on our job and was efficient and diligent. This is outstanding service by a trade.”
What was your favourite thing about Bluegum?
“The service right from the initial phone call through to follow up. It was so impressive and the best trade service I have ever experienced.”
Would you recommend Bluegum?
“110%. Both Josh and Chantel conduct themselves in a professional manner and make sure you are engaged in the process from start to finish. This is no doubt the best trade service I have ever experienced. They are honest and reliable and the business is defiantly worth trying. You won’t be disappointed.”
