Website Terms and Conditions

If any of these Terms are unclear, please email us.

1. Overview

This website is owned and operated by Bluegum Electrical Solutions Pty Ltd (Bluegum Electrical Solutions) ABN 19 601 319 993

Throughout this entire website, the use of terms such as “we”, “us” and “our” refer directly to Bluegum Electrical Solutions.

By visiting, browsing and/or purchasing from this website, you’re engaging in our “Service”. This means that you agree to be bound by these terms and conditions (“Terms”) as amended by us from time to time in our absolute discretion without notice. If you do not agree with the Terms, please stop using this website and/or our Service immediately.

Unless otherwise stated, the website and its contents are the express property of Bluegum Electrical Solutions and Bluegum Electrical Solutions reserves all its rights in relation to this property. The website and the products sold are intended for home use.

You agree to indemnify and hold harmless Bluegum Electrical Solutions, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages, legal fees and costs, resulting from any violation of these Terms or any activity related to your use of the website or the Service or your account (including any negligence or misconduct) by you or any other person accessing this website through your account.

2. Terms of Product Use

The advice on our website is not to be substituted for professional medical advice. This website is solely an online store for the distribution and sale Bluegum Electrical Solutions products. We recommend that you consult your medical practitioner prior to using any of the products sold on our website.

Please follow the guidelines of use for each product. These guidelines can be found on both the product page on our website, and on the packaging of each product.

Your GP or healthcare practitioner should be consulted if you have any medical questions that need to be addressed. We make no guarantees about the results of your use of the product as results will vary for each individual user. The testimonials and reviews published on this website or about our products or Service on any other platform are the opinions of the authors only and are not medical or scientific opinions.

3. Disclaimer

By accessing our website, using our Service, creating an account or placing an order through the website, you assume all associated risk, including but not limited to the risk to your computer, tablet, mobile device, software or data may be damaged by any virus or malicious bug transmitted by this website or any third-party website.

By browsing our website or creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by someone else using your account). Bluegum Electrical Solutions reserves the right to terminate your account without notice at its discretion. Bluegum Electrical Solutions is not liable for any disruptions to this website.

Bluegum Electrical Solutions disclaims all liability to the fullest extent permitted by law for any injury, allergic reaction, adverse side effects, loss, or damage suffered in relation to or arising from use or misuse of a product, our website or our Service. In the event of such injury, allergic reaction, adverse side effects, loss or damage, the maximum aggregate liability of Bluegum Electrical Solutions will be the value of the product purchased. You acknowledge that we do not manufacture the products on our website, we simply distribute the products.

Bluegum Electrical Solutions reserves the right to amend errors or to update product information at any time without notice. In the event any information about a product is incorrect (e.g. size, price etc), Bluegum Electrical Solutions reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such a refusal or cancellation of an order and your chosen payment method has been charged, Bluegum Electrical Solutions shall issue a credit to that chosen payment method in the amount of the cancelled order.

4. Unauthorised Use

You may not use the website or Services for any unlawful or unauthorised purpose, including without limitation: distributing any abusive, unlawful, defamatory, harmful, obscene, or otherwise objectionable material. You may not use the website or Services to transmit any material that constitutes a criminal offence, results in civil liability or otherwise would breach any laws, regulations, or codes of practice. You warrant that you have the right to post any materials posted by you on our website and that the materials do not infringe any third party intellectual property rights.

Interfering with, damaging, disabling, or impairing the operation of this website, or attempting to gain unauthorized access to the website, networks or gateways connected to it, through hacking, spoofing, or any such similar means is expressly prohibited. You agree to indemnify Bluegum Electrical Solutions for any loss or damage which may arise through your unauthorised use of the website or Service.

5. Photography and graphics copyright notice

This website, all photography and illustrated graphics inclduing icons are © Copyright to Bluegum Electrical Solutions as stated under the Australian Copyright Act 1968. All Rights Reserved. The use of any of the photographs on this website without the written permission of the photographer is strictly prohibited and violations will be pursued to the furthest extent allowed under the law.

You are required to have ‘prior permission’ to use, borrow or display ANY photograph or text from this site.

7. Privacy

Bluegum Electrical Solutions is fully committed to providing a secure website and shopping environment by protecting your privacy. Any personal information collected through Bluegum Electrical Solutions will be handled with the strictest confidence, stored securely and never on-sold or shared with any third party (except as required or authorised by law.)

The information collected through this website remains the sole property of Bluegum Electrical Solutions and will not be sold to or shared with any other organisation or third party. Information such as your name, email and shipping addresses, will be gathered when you place an order and/or create an account. This information will be stored securely.

Bluegum Electrical Solutions stores no credit card information. Our payment system uses industry-standard Secure Sockets Layer (SSL) encryption systems to protect and encrypt your payment card data before it is transmitted through the Internet. Bluegum Electrical Solutions uses a secure external payment gateway to process your payments. Bluegum Electrical Solutions cannot view, access or store your credit card details however cannot guarantee the strength or effectiveness of these third-party providers.

Our website may contain links to other websites of interest. However we are not responsible for the security practices, privacy policies or content of any external or affiliate sites.

As a member of Bluegum Electrical Solutions you may receive regular email updates. The contents may relate to Bluegum Electrical Solutions promotions, industry news. You will have the ability to ‘opt out’ from receiving this material at any time.

8. Questions

If you have any queries in regard to these Terms please email us.

Testimonials

My experience with Bluegum Electrical Solutions was fantastic from beginning to end. Both Josh and James were extremely professional. They took the time to walkthrough in detail the work that would be required and provided a more than reasonable quote for the work. Both took the time to clean up once they were finished, with Josh even explaining and demonstrating how to test safety switches in the fuse box. I recommend others and will be using Bluegum Electrical Solutions services in the future

Matty P

True Local Review

Awesome friendly and professional service. Arrive on time, quote accurately and fairly with no hidden nasties. For all of your electrical work I highly recommend Bluegum Electrical solutions.

Ian Fox

True Local Review

It is always nice to have an exceptional customer experience with any service industry. Chantal and Josh provided that and more with prompt, polite and friendly conversation when booking the service which was handled in a timely and professional manner. I will most certainly keeping Bluegum's details handy for our next issue.

Jason Peak

Direct Feedback

Every aspect of our experience was an absolute pleasure. Chantel was so organized and lovely to deal with, and Josh was very informative and polite. We are EXTREMELY happy with our ceiling fans and will not hesitate recommending Bluegum Electrical Solutions. Thank you so much.

Rueben & Samantha Davidson

Direct Feedback

My technician Josh was brilliant, polite tidy professional. I could not be happier! The whole service from the phone call to the finished job was superb. I will be using Bluegum for all my work in the future!

Sarah Jayne Howard

Direct Feedback

Josh was very helpful and friendly, quick fix to a fault that was effecting out power on a Sunday afternoon - we couldn't be happier with the service and work and I'll be using you again.

Tom Furphy

Direct Feedback

We had a long list of items - new power points, switches, LED lights, outdoor fans, sensor lights etc. The quote was good. Josh was punctual and worked efficiently and neatly. He kept us informed of power-interruptions - and walked us through the completed job. Very, very happy.

Peter

Direct Feedback

The quality and service provided by Josh and Chantel was outstanding I would recommend anyone to use Josh he has a great attitude and treated the house with respect and cleaned after his work was finished simply outstanding!

Chris Casmi

Direct Feedback

Josh was a delight to work with as well as being totally professional and attentive to detail. I will definitely be using Bluegum's services again.

Adam Warden

Direct Feedback

Extremely happy with the service I received right from the start when I called Bluegum Electrical and spoke to Chantel. Customer service and professionalism from the electrician and the administration staff was fantastic!! Josh the electrician was extremely professional, polite and helpful. He explained all that needed to be done and then completed the job and cleaned up after it. I would definitely use Bluegum Electrical again and recommend them to anyone needing a good electrician.

Anna Gomez

Direct Feedback

Josh was very polite, professional and honest. Price was more than reasonable and I will most definitely recommend this service to anybody.

iliya glavas

Direct Feedback

We have a very old home in the Kyneton and found Josh and Chantel Gilbert through the Truelocal website. Chantel confirm the appointment and Josh called us 15 min prior to his arrival, which was dead on time (as Im a professional Airline captain I appreciated his punctuality). Josh assessed the work and printed out a hard copy quote there and then (from his very well equipped Van), we confirmed the quote and work dated; Josh arrived again on time and worked all day from 7am till 5pm with not one break he is a very hard working and a polite young man who respected our home. His workmanship was second to non plus he cleaned up after he was finished. We would recommend the BlueGum Electrical solutions company to anyone who would like to get the job done right the first time with minimal fuss at a very competitive price.

Zakman

TrueLocal Review

They call you before they get there, professional quotes on the spot, competitive rates, and clean up after they done, if only all tradies where like this. Josh is professional, and friendly and knowledgeable. Did all my lights in my house and exhaust fans etc, the best electrical service I have ever felt with !

Normandy sr2

TrueLocal Review

Couldn't ask for any more. Very professional both Josh and Chantel. Had many experiences with bad electricians, was refreshing to find such a good one! Hard worker, cleaned up all his mess when finished, it wasn't an easy job replacing our meter box. We are impressed, would recommend to anyone.

broady90

TrueLocal Review

Josh from bluegum electrical came and installed some LED down lights in my kitchen! Did an awesome job! On time, very neat/tidy and a very very reasonable price! I will deffenantly be using them again!!!

The1stoneman

True Local Review